Refund policy

Wicked Highland Creative – Return & Refund Policy

At Wicked Highland Creative, each item is thoughtfully handcrafted or carefully curated. Due to the nature of our products, we have the following policy in place:

All Sales Final on Custom & Personalized Items

Custom, personalized, or made-to-order items are non-refundable and non-returnable.

Returns on Non-Custom Items

We accept returns on non-custom items within 7 days of purchase with a receipt.

• Items must be unused and in original condition

• Returns will be issued as store credit or exchange only (no cash refunds)

Damaged or Defective Items

If your item is damaged or defective, please contact us within 3 days of purchase.

We may offer:

• Replacement (if available)

• Store credit

• Refund (at our discretion)

Photos may be required for verification.

Workshops & Experiences

All class, workshop, and experience bookings are non-refundable.
If you’re unable to attend, you may:

• Transfer your spot to someone else, or

• Request to move to a future class (when available)

Crystals, Herbs, and Holistic Products

Due to the nature of these items, all sales are final and cannot be returned or exchanged.

Right to Refuse

Wicked Highland Creative reserves the right to refuse returns or exchanges that do not meet the above conditions.